Provides reliable and affordable insurance protection to everyone from Millennial's who are just starting out to large multi-state businesses. We can custom fit an insurance package to meet everyone's needs.

Ease of doing business

We understand buying insurance isn't the most exciting process. With that in mind we have built our company on the idea of education and communication. Our goal is to educate you on the coverage and provide multiple channels of communication using real time technology.

Experience Matters

When you purchase an insurance policy you are hiring someone who will properly develop all of your possible exposures and be available during your worst possible moment.


Our mission is to provide every policyholders with the peace of mind of knowing they have protection that fulfills their ever changing needs and a staff committed to providing them an excellent customer experience.

About Us


Our Approach

Volunteer Financial Services uses Risk Management and Technology to provide our customers peace of mind and the ease of doing business. Our Risk Management approach focuses on protecting the current needs as well as anticipating future risks as well. Whether it’s a possible supply chain breakdown on a commercial exposure or an aging roof for a homeowner, our risk management assessments are designed to reduce future losses.

Volunteer Financial Services is a Knoxville based insurance agency with a different approach than everybody else. You see, we know exactly who we are and what type of clients we want to represent. If that sounds overly simplistic it probably is and that’s our approach with everything. Right now there are hundreds of other insurance agencies in our own backyard all competing to be the biggest and the best agency in the area. We wish them each the best. Volunteer Financial Services wasn’t established with the intention of becoming the largest insurance agency in our area. Instead we carefully selected our partnerships with companies who will meet the needs of our desired client base. We choose a handful of carriers who offer a variety of products, modern technology and excellent customer services and claims ratings. These simple features will allow us to build long lasting relationships with every client.


If you believe you’re paying too much for your insurance click here


Products & Services

Personal Lines


Private Client


Why Volunteer Financial Services


Education and Industry Designations

National Accounts

Carrier Relationships

VFS Private Client

Private Client Services (PCS)

Preferred Client Services (PCS) division focuses on protecting assets for high net worth clients, through our superior expertise as high net worth insurance brokers, our unparalleled risk management experience and our personalized protection for each client

High Net Worth Accounts

There are over 2M homes in the U.S. w/ values exceeding $1M, that figure has doubled since 2012. However, experts estimate that as many as 40% of these homes are under insured due to inexperienced agents or incorrect placements.

We have direct partnerships with the highest rated carriers in this market space and direct access to Underwriters for immediate turn around on these quotes.

PCS Dept

Industry Content

Renters Insurance

One of the most basic sales techniques used by every insurance agent is asking for a cross sell. If someone wants an automobile quote, the agent will ask about their home. If an individual doesn’t own a home, the agent will suggest renters insurance. Renters insurance? The very mention of it immediately leads to “what …

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